At De Anreh Fashions, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy within 15-20 days from the date of delivery. Please read the following guidelines carefully to ensure a smooth return or exchange process:

Returns:

1. Eligibility:
   • Items must be unworn, unwashed, and in their original condition with all tags attached.
   • Accessories, jewelry, and undergarments are not eligible for return due to hygiene reasons.
   • Customized or personalized items cannot be returned unless there is a manufacturing defect or error on our part.
2. Initiating a Return:
   • Contact our customer service team within 15-20 days of receiving your order to initiate a return request.
   • Provide your order number, item(s) you wish to return, and the reason for the return.
3. Return Shipping:
   • Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.
   • We recommend using a trackable shipping method to ensure the safe return of your item(s).
4. Refund Process:
   • Once we receive the returned item(s) and verify their condition, we will initiate the refund to your original method of payment.
   • Please allow up to 15 business days for the refund to reflect in your account.

Exchanges:

1. Eligibility:
   • You may exchange an item for a different size, color, or style, subject to availability.
   • If the desired item is unavailable, we will issue a refund or store credit as per your preference.
2. Initiating an Exchange:
   • Contact our customer service team within 15-20 days of receiving your order to request an exchange.
   • Provide your order number, the item you wish to exchange, and the desired replacement.
3. Exchange Shipping:
   • Customers are responsible for shipping the item(s) back to us for exchange.
   • We will cover the shipping costs for sending the replacement item(s) to you.
4. Exchange Processing:
   • Once we receive the item(s) for exchange and verify their condition, we will dispatch the replacement item(s) at the earliest opportunity.

Additional Information:

• Returns and exchanges are subject to inspection and approval by our quality control team.
• Items returned without prior authorization may not be accepted, and the refund/exchange process may be delayed.
• We reserve the right to refuse returns or exchanges that do not meet our policy criteria.
• For any further assistance or inquiries regarding returns and exchanges, please contact our customer service team at deanrehfashions@gmail.com| +91 90807868 .

Thank you for shopping at De Anreh Fashions. We appreciate your business and strive to provide the best shopping experience possible.